{"id":107,"date":"2025-06-05T15:20:17","date_gmt":"2025-06-05T15:20:17","guid":{"rendered":"https:\/\/webpublishing.oit.ncsu.edu\/myise-ise-ncsu-edu\/?page_id=107"},"modified":"2026-01-31T15:11:22","modified_gmt":"2026-01-31T20:11:22","slug":"request-remote-pc-access","status":"publish","type":"page","link":"https:\/\/webpublishing.oit.ncsu.edu\/myise-ise-ncsu-edu\/forms\/request-remote-pc-access\/","title":{"rendered":"Request Remote PC Access"},"content":{"rendered":"\n\n\n\n\n<p class=\"has-text-align-center\"><strong>Last Updated<\/strong>: 06\/10\/2025 | All information is accurate and still up-to-date.<\/p>\n\n\n\n<p>Are you a <strong>student, staff or faculty member of the Edward P. Fitts Department of Industrial and Systems Engineering<\/strong> and need to request remote PC access? You are in the right place.<\/p>\n\n\n<script>\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 3.1.\"),o(),0))},initializeOnLoaded:function(o){gform.callIfLoaded(o)||(document.addEventListener(\"gform_main_scripts_loaded\",()=>{gform.scriptsLoaded=!0,gform.callIfLoaded(o)}),document.addEventListener(\"gform\/theme\/scripts_loaded\",()=>{gform.themeScriptsLoaded=!0,gform.callIfLoaded(o)}),window.addEventListener(\"DOMContentLoaded\",()=>{gform.domLoaded=!0,gform.callIfLoaded(o)}))},hooks:{action:{},filter:{}},addAction:function(o,r,e,t){gform.addHook(\"action\",o,r,e,t)},addFilter:function(o,r,e,t){gform.addHook(\"filter\",o,r,e,t)},doAction:function(o){gform.doHook(\"action\",o,arguments)},applyFilters:function(o){return gform.doHook(\"filter\",o,arguments)},removeAction:function(o,r){gform.removeHook(\"action\",o,r)},removeFilter:function(o,r,e){gform.removeHook(\"filter\",o,r,e)},addHook:function(o,r,e,t,n){null==gform.hooks[o][r]&&(gform.hooks[o][r]=[]);var d=gform.hooks[o][r];null==n&&(n=r+\"_\"+d.length),gform.hooks[o][r].push({tag:n,callable:e,priority:t=null==t?10:t})},doHook:function(r,o,e){var t;if(e=Array.prototype.slice.call(e,1),null!=gform.hooks[r][o]&&((o=gform.hooks[r][o]).sort(function(o,r){return o.priority-r.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==r?t.apply(null,e):e[0]=t.apply(null,e)})),\"filter\"==r)return e[0]},removeHook:function(o,r,t,n){var e;null!=gform.hooks[o][r]&&(e=(e=gform.hooks[o][r]).filter(function(o,r,e){return!!(null!=n&&n!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][r]=e)}});\n<\/script>\n\n                <div class='gf_browser_gecko gform_wrapper gform-theme gform-theme--foundation gform-theme--framework gform-theme--orbital' data-form-theme='orbital' data-form-index='0' id='gform_wrapper_4' ><style>#gform_wrapper_4[data-form-index=\"0\"].gform-theme,[data-parent-form=\"4_0\"]{--gf-color-primary: #204ce5;--gf-color-primary-rgb: 32, 76, 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#112337;--gf-ctrl-choice-size: var(--gf-ctrl-choice-size-md);--gf-ctrl-checkbox-check-size: var(--gf-ctrl-checkbox-check-size-md);--gf-ctrl-radio-check-size: var(--gf-ctrl-radio-check-size-md);--gf-ctrl-btn-font-size: var(--gf-ctrl-btn-font-size-md);--gf-ctrl-btn-padding-x: var(--gf-ctrl-btn-padding-x-md);--gf-ctrl-btn-size: var(--gf-ctrl-btn-size-md);--gf-ctrl-btn-border-color-secondary: #686e77;--gf-ctrl-file-btn-bg-color-hover: #EBEBEB;--gf-field-img-choice-size: var(--gf-field-img-choice-size-md);--gf-field-img-choice-card-space: var(--gf-field-img-choice-card-space-md);--gf-field-img-choice-check-ind-size: var(--gf-field-img-choice-check-ind-size-md);--gf-field-img-choice-check-ind-icon-size: var(--gf-field-img-choice-check-ind-icon-size-md);--gf-field-pg-steps-number-color: rgba(17, 35, 55, 0.8);}<\/style><div id='gf_4' class='gform_anchor' tabindex='-1'><\/div>\n                        <div class='gform_heading'>\n\t\t\t\t\t\t\t<p class='gform_required_legend'>&quot;<span class=\"gfield_required gfield_required_asterisk\">*<\/span>&quot; indicates required fields<\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data'  id='gform_4'  action='\/myise-ise-ncsu-edu\/wp-json\/wp\/v2\/pages\/107#gf_4' data-formid='4' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_4' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_4_21\" class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_4_21'>Instagram<\/label><div class='ginput_container'><input name='input_21' id='input_4_21' type='text' value='' autocomplete='new-password'\/><\/div><div class='gfield_description' id='gfield_description_4_21'>This field is for validation purposes and should be left unchanged.<\/div><\/div><div id=\"field_4_1\" class=\"gfield gfield--type-text gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_4_1'>First Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_1' id='input_4_1' type='text' value='' class='medium'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_4_2\" class=\"gfield gfield--type-text gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_4_2'>Last Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_2' id='input_4_2' type='text' value='' class='medium'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_4_20\" class=\"gfield gfield--type-email gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_4_20'>NC State Email<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_20' id='input_4_20' type='email' value='' class='large'   placeholder='UnityID@ncsu.edu' aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_4_19\" class=\"gfield gfield--type-text gfield--width-full gfield_contains_required field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_4_19'>Hostname (preferred) or Description of your Device<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_19' id='input_4_19' type='text' value='' class='large'  aria-describedby=\"gfield_description_4_19\"   aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><div class='gfield_description' id='gfield_description_4_19'>Hostname example : PC22-123\n\nThere should be a sticker on the PC\/item or information on your desktop background that shows the hostname. <\/div><\/div><fieldset id=\"field_4_8\" class=\"gfield gfield--type-consent gfield--type-choice gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Are you a Robot?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_consent'><input name='input_8.1' id='input_4_8_1' type='checkbox' value='1'   aria-required=\"true\" aria-invalid=\"false\"   \/> <label class=\"gform-field-label gform-field-label--type-inline gfield_consent_label\" for='input_4_8_1' >I am not a Robot<\/label><input type='hidden' name='input_8.2' value='I am not a Robot' class='gform_hidden' \/><input type='hidden' name='input_8.3' value='3' class='gform_hidden' \/><\/div><\/fieldset><\/div><\/div>\n        <div class='gform-footer gform_footer top_label'> <input type='submit' id='gform_submit_button_4' class='gform_button button' onclick='gform.submission.handleButtonClick(this);' data-submission-type='submit' value='Submit'  \/> \n 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Fitts Department of Industrial and Systems Engineering (ISE) provides many IT resources to support its students, staff and faculty. If you need software for coursework or research, you can access <a href=\"#software-resources\">various software resources<\/a> to help with engineering, data analysis and design tasks. The department also offers <a href=\"https:\/\/webpublishing.oit.ncsu.edu\/myise-ise-ncsu-edu\/forms\/request-remote-pc-access\/\">remote PC access<\/a>, allowing you to use your ISE lab computer from anywhere. If you require a new device, you can <a href=\"https:\/\/webpublishing.oit.ncsu.edu\/myise-ise-ncsu-edu\/forms\/request-pc\/\">request a PC<\/a> to ensure you have the tools needed for your work. Additionally, if your printer runs out of ink, you can <a href=\"https:\/\/webpublishing.oit.ncsu.edu\/myise-ise-ncsu-edu\/forms\/request-printer-ink\/\">request printer ink<\/a> to keep your projects moving forward. These resources make staying productive and focused on your work easier without unnecessary technical challenges.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Remote PC Access Instructions<\/h2>\n\n\n\n<p>As a student, staff or faculty member, you can work remotely on your ISE-owned campus computer. First, complete the <a href=\"https:\/\/webpublishing.oit.ncsu.edu\/myise-ise-ncsu-edu\/forms\/request-remote-pc-access\/\">Request Remote PC Access Form<\/a> to get permission for remote access. After approval, use Microsoft\u2019s Remote Desktop Protocol (RDP) when working off-campus. You must first log in to <a href=\"http:\/\/vpn.ncsu.edu\">NC State\u2019s Virtual Private Network (VPN)<\/a> to connect successfully. This step ensures a secure connection to your office machine. Following these steps allows you to access your work computer from anywhere.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>STEP 1: VPN (for off-campus access)<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Go to <a href=\"https:\/\/vpn.ncsu.edu\">https:\/\/vpn.ncsu.edu<\/a> and log in using your <strong>UNITY ID<\/strong> and <strong>password<\/strong>.<\/li>\n\n\n\n<li>Follow the instructions to install the <strong>AnyConnect Secure Mobility Client<\/strong> on your remote computer.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"295\" src=\"https:\/\/webpublishing.oit.ncsu.edu\/myise-ise-ncsu-edu\/wp-content\/uploads\/sites\/363\/2025\/06\/industrial-engineering-myise-it-resources-request-remote-computer-access-400x295-02-2025-01.jpg\" alt=\"a screenshot of the Cisco VPN login screen.\" class=\"wp-image-86\" srcset=\"https:\/\/webpublishing.oit.ncsu.edu\/myise-ise-ncsu-edu\/wp-content\/uploads\/sites\/363\/2025\/06\/industrial-engineering-myise-it-resources-request-remote-computer-access-400x295-02-2025-01.jpg 400w, https:\/\/webpublishing.oit.ncsu.edu\/myise-ise-ncsu-edu\/wp-content\/uploads\/sites\/363\/2025\/06\/industrial-engineering-myise-it-resources-request-remote-computer-access-400x295-02-2025-01-300x221.jpg 300w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Once installed, make sure to connect to &#8220;vpn.ncsu.edu.&#8221;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"171\" src=\"https:\/\/webpublishing.oit.ncsu.edu\/myise-ise-ncsu-edu\/wp-content\/uploads\/sites\/363\/2025\/06\/industrial-engineering-myise-it-resources-request-remote-computer-access-400x171-02-2025-01.jpg\" alt=\"A screenshot of the VPN connection window.\" class=\"wp-image-83\" srcset=\"https:\/\/webpublishing.oit.ncsu.edu\/myise-ise-ncsu-edu\/wp-content\/uploads\/sites\/363\/2025\/06\/industrial-engineering-myise-it-resources-request-remote-computer-access-400x171-02-2025-01.jpg 400w, https:\/\/webpublishing.oit.ncsu.edu\/myise-ise-ncsu-edu\/wp-content\/uploads\/sites\/363\/2025\/06\/industrial-engineering-myise-it-resources-request-remote-computer-access-400x171-02-2025-01-300x128.jpg 300w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>STEP 2: Remote Desktop<\/strong><\/h3>\n\n\n\n<p>You can use <strong>Remote Desktop (RDP)<\/strong> to connect to a Windows PC from another device. If you have a Windows computer, this tool is pre-installed as <strong>Remote Desktop Connection<\/strong>. Mac users can download the app from the <a href=\"https:\/\/apps.apple.com\/us\/app\/microsoft-remote-desktop-10\/id1295203466?mt=12\">Mac App Store<\/a>.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>On <strong>Windows 10 or 11<\/strong>, type <strong>&#8220;Remote Desktop Connection&#8221;<\/strong> into the search bar at the bottom of your home page. <\/li>\n\n\n\n<li>A pop-up window will appear. Enter your <strong>PC\u2019s hostname or IP address<\/strong>, then click <strong>Connect<\/strong>.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"230\" src=\"https:\/\/webpublishing.oit.ncsu.edu\/myise-ise-ncsu-edu\/wp-content\/uploads\/sites\/363\/2025\/06\/industrial-engineering-myise-it-resources-request-remote-computer-access-400x230-02-2025-01.jpg\" alt=\"A screenshot of the Remote Desktop Connection window.\" class=\"wp-image-85\" srcset=\"https:\/\/webpublishing.oit.ncsu.edu\/myise-ise-ncsu-edu\/wp-content\/uploads\/sites\/363\/2025\/06\/industrial-engineering-myise-it-resources-request-remote-computer-access-400x230-02-2025-01.jpg 400w, https:\/\/webpublishing.oit.ncsu.edu\/myise-ise-ncsu-edu\/wp-content\/uploads\/sites\/363\/2025\/06\/industrial-engineering-myise-it-resources-request-remote-computer-access-400x230-02-2025-01-300x173.jpg 300w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/figure>\n\n\n\n<p>Lastly, another window will ask for your <strong>Unity ID and password<\/strong>. Use <strong>\u201cwolftech\\unityID\u201d<\/strong> as your username. After entering your credentials, click <strong>Connect<\/strong>. Your office PC desktop will then appear, allowing you to work remotely.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"430\" src=\"https:\/\/webpublishing.oit.ncsu.edu\/myise-ise-ncsu-edu\/wp-content\/uploads\/sites\/363\/2025\/06\/industrial-engineering-myise-it-resources-request-remote-computer-access-400x430-02-2025-01.jpg\" alt=\"A screenshot of the Remote Desktop Connection login window.\" class=\"wp-image-87\" srcset=\"https:\/\/webpublishing.oit.ncsu.edu\/myise-ise-ncsu-edu\/wp-content\/uploads\/sites\/363\/2025\/06\/industrial-engineering-myise-it-resources-request-remote-computer-access-400x430-02-2025-01.jpg 400w, https:\/\/webpublishing.oit.ncsu.edu\/myise-ise-ncsu-edu\/wp-content\/uploads\/sites\/363\/2025\/06\/industrial-engineering-myise-it-resources-request-remote-computer-access-400x430-02-2025-01-279x300.jpg 279w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Connecting from Mac<\/strong><\/h3>\n\n\n\n<p>Mac OS does not have <strong>Microsoft\u2019s Remote Desktop Protocol (RDP)<\/strong> pre-installed, so you must install it yourself. First, go to the <a href=\"https:\/\/itunes.apple.com\/us\/app\/microsoft-remote-desktop-10\/id1295203466?mt=12\">Mac App Store<\/a> and download the <strong>Microsoft Remote Desktop<\/strong> application. Once installed, open the app and follow the necessary steps for remote access. This tool allows you to connect to your <strong>office machine<\/strong> from anywhere.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"722\" src=\"https:\/\/webpublishing.oit.ncsu.edu\/myise-ise-ncsu-edu\/wp-content\/uploads\/sites\/363\/2025\/06\/industrial-engineering-myise-it-resources-request-remote-computer-access-800x722-02-2025-01.jpg\" alt=\"macOS Microsoft Remote Desktop 10 App Store web page.\" class=\"wp-image-88\" srcset=\"https:\/\/webpublishing.oit.ncsu.edu\/myise-ise-ncsu-edu\/wp-content\/uploads\/sites\/363\/2025\/06\/industrial-engineering-myise-it-resources-request-remote-computer-access-800x722-02-2025-01.jpg 800w, https:\/\/webpublishing.oit.ncsu.edu\/myise-ise-ncsu-edu\/wp-content\/uploads\/sites\/363\/2025\/06\/industrial-engineering-myise-it-resources-request-remote-computer-access-800x722-02-2025-01-300x271.jpg 300w, https:\/\/webpublishing.oit.ncsu.edu\/myise-ise-ncsu-edu\/wp-content\/uploads\/sites\/363\/2025\/06\/industrial-engineering-myise-it-resources-request-remote-computer-access-800x722-02-2025-01-768x693.jpg 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"software-resources\">Software Resources<\/h2>\n\n\n\n<p>NC State University offers you a wide variety of software for free or at a reduced rate.<\/p>\n\n\n\n<p>First, explore the links below to find the software you need. Then, download the software directly from the provided links.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/it.engr.ncsu.edu\/software\/\">NC State College of Engineering Licensed Software \u2013 Available Software licensed via COE\/OR<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/software.ncsu.edu\/\">NC State University Licensed Software \u2013 Available Software licensed via NC State<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/e5.onthehub.com\/webstore\/welcome.aspx?ws=401079ce-a49e-e511-9413-b8ca3a5db7a1\">OnTheHUB Discounted Software for OR \u2013 Free and\/or discounted software available to STEM majors<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/aka.ms\/devtoolsforteaching\">Microsoft Azure Dev Tools for Teaching \u2013 Free access to MS Dev Products and Azure Credits<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSdctOumnI3JVObtZ2-6LY6GKmr6198uUtGse9rnYOaRxrSeNA\/viewform\">ISE Grammarly License Request Form \u2013 Request a license to fully-featured Grammarly<\/a><\/li>\n<\/ul>\n\n\n\n<p><strong>Still can&#8217;t find the software you need?<\/strong> Complete the <a href=\"https:\/\/webpublishing.oit.ncsu.edu\/myise-ise-ncsu-edu\/forms\/request-software\/\">Software Request Form<\/a>, or please contact the ISE Helpdesk at&nbsp;<a href=\"mailto:isehelp@ncsu.edu\">isehelp@ncsu.edu<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last Updated: 06\/10\/2025 | All information is accurate and still up-to-date. Are you a student, staff or faculty member of the Edward P. Fitts Department of Industrial and Systems Engineering&hellip;<\/p>\n","protected":false},"author":12816,"featured_media":0,"parent":33,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"source":"","ncst_custom_author":"","ncst_show_custom_author":false,"ncst_dynamicHeaderBlockName":"ncst\/floating-box-header","ncst_dynamicHeaderData":"{\"pageIntro\":\"Need to request remote PC access? 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